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WE DELIVER WORLDWIDE AUSTRALIAN CUSTOMERS Express Post Platinum with Australian Air Express: $11 (includes gift package) Delivery takes 1-2 days from date of order
*Tracking number provided
*Door to door
*Signature required  ONLINE TRACKING: www.austpost.com.au Express Post Platinum is a premium delivery service that gives you: Guaranteed delivery by 12.00 midday next business day provided the satchel is correctly posted on a business day Monday to Friday. Delivery by courier to the addressee’s door Signature on delivery, the courier must obtain a signature as proof of delivery before completing delivery. Track and trace helps you find out if an Express Post Platinum satchel has been delivered INTERNATIONAL CUSTOMERS  Registered & Insured Airmail $20.00AUD with Australia Post (Up to 20kg Parcels) (includes gift package) Delivery takes 2-3 weeks to arrive at your door to any International destination (door-to-door signature required) Express Courier International - Please Enquire for Price Express Courier International is a reliable, cost-effective, international courier service. It offers reliable door-to-door delivery of documents and goods to over 200 countries and territories within 2 to 4 business days between metropolitan areas of major cities. Cost-effective International courier pick up and reliable delivery Provides tracking for most destinations, access to the world's largest delivery networks Offers signed delivery at most destinations, can be sent using prepaid envelopes, satchels and boxes Delivery to Post Office boxes, metro, rural and remote areas *Tracking number provided
*Door to door
*Signature required ONLINE TRACKING: www.austpost.com.au Express Post International - Please Enquire for Price Express Post International Parcels offers priority handling, basic tracking where available, and a signature on delivery. It offers reliable delivery within 3 to 7 business days between metropolitan areas of major cities, provides priority handling and basic tracking for most destinations. Reliable delivery within 3 to 7 business days, access to the world's largest delivery networks Offers signed delivery at most destinations and can be sent using prepaid satchels and boxes Delivery to PO boxes, metro, rural and remote areas *Tracking number provided
*Door to door
*Signature required ONLINE TRACKING: www.austpost.com.au RETURNS All items must be returned within 14 days within Australia or 28 days outside Australia for a guaranteed money back offer or exchange The buyer is responsible for returning any merchandise at their own expense All items must be returned in the same condition and packaging as purchased FREQUENTLY ASKED QUESTIONS When will I receive confirmation of my order? An e-mail confirmation of your order will be sent to you within 24 hours of placing your order. An order confirmation will be sent to you by Paypal if paid with Paypal or by us at GTJewellers if paid by bank deposit Can I order two items in the one order? Yes. If you would like to buy more than one item, simply select how many items you require and this will be added to your shopping cart. If you are placing an order and sending payment by bank deposit/money order or bank cheque, simply contact us and we will provide an invoice with our bank deposit details Who can i contact from your store with my questions before ordering? For any requests for information or questions you should contact us at gtjewellers@iinet.net.au or see the contact information in the 'contact' section. We will answer your email within 24 hours When will I receive confirmation of my order? An e-mail confirmation of your order will be sent to you within 24 hours of placing your order. An order confirmation will be sent to you by Paypal if paid with Paypal or by us at GTJewellers if paid by bank deposit Can I order two items in the one order? Yes. If you would like to buy more than one item, simply select how many items you require and this will be added to your shopping cart. If you are placing an order and sending payment by bank deposit/money order or bank cheque, simply contact us and we will provide an invoice with our bank deposit details Who can i contact from your store with my questions before ordering? For any requests for information or questions you should contact us at gtjewellers@iinet.net.au or see the contact information in the 'contact' section. We will answer your email within 24 hours Do you resize your rings/bracelets or necklaces, or are they all one size? Tungsten and Titanium rings cannot be resized although our bracelets and necklaces can be resized by either by removing their pins and reducing the desired number of links or increasing the desired number of links. We can offer this service for a minimal fee or your local jeweller can do this for you. Some customers who are handypersons can also do the resize themselves with simple jewellers tools Do you have a guarantee? Yes, we have a 14 day money back or exchange guarantee for customers in Australia and 28 days for international customers that our products will be fault and damage free when delivered. Please visit our "Returns" section for more Information I am from outside Australia, what payment methods do you accept? All customers can pay for their orders using their PayPal (Linked to Credit Card/ Bank Account) Do you accept money orders or bank cheques? Australian customers can pay by money order or bank cheque. If you would like to pay by money order for your Australian order please contact us. If you are from outside Australia, we are regretfully not able to accept money orders What is Titanium? Titanium is a natural element which has a silver-greyish-white colour. Titanium is the hardest natural metal in the world. It is very strong, three times the strength of steel and much stronger than gold silver and platinum and yet is very light weight. Pure titanium is also 100% hypoallergenic which means that it if safe for anyone to wear as it will not react to your skin. Why choose titanium? Titanium provides several unique factors that make it the ideal metal for jewellery rings. It is very strong, more dent, bend and scratch resistant than gold, silver and platinum, is lightweight and importantly offers an exotic array of colours which other metals simply do not. Our titanium is also 100% hypoallergenic and will not produce skin irritation or discolouration. What grade of titanium do you use in your titanium jewellery? We use 99.9% pure commercial grade titanium. Our titanium is pure and of surgical implant quality which means that it is hypoallergenic and allergy free. Is titanium hypoallergenic? Pure titanium is 100% hypoallergenic and allergy free and will not produce skin irritation or discolouration. Pure titanium does not react to sunlight, salt water or anything that the body emits. This is why we only offer pure titanium to our clients. We do not use other metal alloys with our titanium to ensure only the purest and safest titanium is used in our rings. We use pure titanium with confidence knowing that everyone can wear it without the concern of an adverse reaction to your body What is Tungsten Carbide? Tungsten is the only rare and exotic metal that can remain permanently polished. With gold, platinum and tungsten, you will notice slight scratches or dents. However, with tungsten carbide, the surface will maintain it's original high polish. Tungsten Carbide is the most wear resistant of all known metals. Tungsten is about 10 times harder than 18ct/18k Solid Gold, 5 times harder than tool steel, and 4 times harder than titanium. Tungsten measures between 8 and 9 on the Mohs hardness scale. (Diamonds are a 10 which is the highest.) Our Tungsten jewellery are cobalt free as cobalt causes allergies. The Manufacturing Process of Tungsten with carbon is that it is ground into a powder and then compressed with high pressure dies to form a jewellery piece blank. The blank is then placed in an oxygen free furnace at an astounding 6,200 degrees fahrenheit. This process called sintering creates the hardest metal used in ring/bracelet/pendant and other similar jewellery making. The piece is then cut and shaped using diamond tools with approximately 30 steps required for completion. The cutting and shaping of tungsten carbide jewellery is similar in many ways to cutting and polishing of a rough diamond. The piece is then skillfully polished with diamond polishing tools and wheels creating a permanent luster and polish not possible with other metals. Tungsten Carbide jewellery will remain polished forever. It is a unique metal that is enjoyed by men in particular. What's the difference between Tungsten jewellery and Tungsten Carbide jewellery? A Tungsten only piece is basically only steel. It is hard, but NOT scratch proof. A Tungsten Carbide jewellery piece can only be scratched by a diamond or a product containing the mineral corundum. If you see a Tungsten piece that has very deep carved details this jewellery piece does not have Carbide - it is a tungsten only piece. Therefore, it will scratch. Should I be concerned with Cobalt in my jewellery? YES, absolutely ! Many Tungsten and Tungsten Carbide jewellery pieces have Cobalt in them. Avoid Tungsten jewellery containing Cobalt as it will cause skin allergies such as dermatitis and ezcma. After a short time period the jewellery piece will develop oxidation spots that cannot be removed or polished out. This is due to the Cobalt reacting to the human body. You can easily prevent this from happening by purchasing one of our Cobalt free Tungsten Carbide jewellery range
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